What is ISO 9001?
ISO 9001 is an international standard for Quality Management Systems (QMS). It was developed by the International Organisation for Standardisation (ISO) and is one of the most widely used standards in the world. The current version is ISO 9001:2015.
Latest Amendment
ISO 9001:2015/Amd 1:2024
Key Update
The 2024 amendment introduces climate action considerations, requiring organisations to assess the relevance of climate change in their quality management systems.
Purpose of ISO 9001
The purpose of ISO 9001 is to help organisations ensure that they meet customer and regulatory requirements consistently while improving customer satisfaction through effective quality management.
Key Principles
Achieving Your Vision
Planning for retirement is essential to your long-term financial well-being. At Finovate, our experienced team collaborates with you to identify your retirement goals and crafts a tailored, comprehensive strategy to help you achieve them with confidence.
Purpose
Fiduciary Financial Planning
As fiduciaries, we are legally obligated to prioritize your financial well-being above all else. This means every recommendation we make is based on what’s best for you, not for us. Our fiduciary duty ensures you receive advice that is unbiased.
Professionals Only, No Salespeople
Every advisor at United Financial Planning Group proudly holds the prestigious CERTIFIED FINANCIAL PLANNER™, ensuring that every recommendation is made solely in your best interest. We are committed to transparency and integrity — never selling products or earning commissions, but focusing entirely on delivering unbiased financial guidance tailored to your goals.
Benefits of ISO 9001 Certification
Improved Product & Service Quality
Establish consistent processes to ensure reliable, high-quality outputs. Reduce errors and exceed performance expectations.
Greater Customer Satisfaction & Loyalty
Meet or surpass customer needs through structured feedback and quality control. Happy customers return and refer others.
Enhanced Operational Efficiency
Streamline workflows and eliminate unnecessary steps. Improve productivity while saving time and resources.
Better Compliance with Regulations
Stay aligned with legal and industry standards. Reduce the risk of penalties through documented processes.
Improved Risk Management
Identify, assess, and address issues before they escalate. Minimize disruptions with proactive planning.
Competitive Advantage & Global Recognition
Stand out with an internationally recognised quality standard. Build trust and credibility in global markets.
Enhanced Employee Engagement
Empower staff through clear roles and continuous improvement. Boost motivation and a culture of accountability.